User Pain Points
Customers and internal users must request custom reports and wait days for insights, slowing decisions.
Non-technical users feel overwhelmed by raw data or complex BI tools, hurting adoption and satisfaction.
Product and service value is underutilized because users cannot easily see results, trends, or ROI.
1
Provide intuitive, embedded self-service dashboards with filters, drill-downs, and saved views tailored to key user personas.
2
Allow users to build or customize their own reports and visualizations within guardrails, using governed data models.
3
Connect dashboards to live data sources so metrics refresh automatically, keeping insights current without manual exports.
Insights
Self-service dashboards improve user experience by giving fast, direct access to insights, boosting engagement and retention.
Empowering users to answer their own questions reduces IT/reporting workload and accelerates decision-making across the organization.
When analytics feels native and easy, dashboards become part of users’ daily workflow, increasing perceived product value.