Government

Power your government services with secure, custom software that streamlines operations, protects sensitive data, and delivers better experiences for citizens and staff.

Reduced processing times

Better transparent workflows

Accessible public interfaces

Download Case Studies PDF

Common Government Systems

Generic CRMs, legacy databases, and disconnected point solutions were not built for how government teams deliver public services every day. They create data silos, add manual work, and force staff to patch process gaps with spreadsheets, emails, and paper forms.

Struggling to manage growing caseloads and requests?

Case, permit, and service request data lives in multiple systems and files, making status tracking, escalations, and reporting slow and error‑prone.

Struggling to manage growing caseloads and requests?

Case, permit, and service request data lives in multiple systems and files, making status tracking, escalations, and reporting slow and error‑prone.

Struggling to manage growing caseloads and requests?

Case, permit, and service request data lives in multiple systems and files, making status tracking, escalations, and reporting slow and error‑prone.

Citizen and stakeholder communication all over the place?

Requests and inquiries arrive through counters, email, phone, and messaging apps without a single shared record, making it hard to see communication history and ensure timely follow‑up.

Citizen and stakeholder communication all over the place?

Requests and inquiries arrive through counters, email, phone, and messaging apps without a single shared record, making it hard to see communication history and ensure timely follow‑up.

Citizen and stakeholder communication all over the place?

Requests and inquiries arrive through counters, email, phone, and messaging apps without a single shared record, making it hard to see communication history and ensure timely follow‑up.

Too much manual admin work?

Staff are stuck re‑entering data into multiple systems, transferring information from paper to spreadsheets, and managing approvals manually instead of focusing on higher‑value public service.

Too much manual admin work?

Staff are stuck re‑entering data into multiple systems, transferring information from paper to spreadsheets, and managing approvals manually instead of focusing on higher‑value public service.

Too much manual admin work?

Staff are stuck re‑entering data into multiple systems, transferring information from paper to spreadsheets, and managing approvals manually instead of focusing on higher‑value public service.

Common Problems with These Tools

Standard tools are designed for broad, commercial use cases, not for the workflows, structures, and regulatory obligations of government organizations.

Service tracking is slow and manual

The same information must be entered repeatedly across applications, inspections, reports, and regular submissions, so teams lose hours just validating and updating data.

No single source of truth for citizens and cases

Citizen records, cases, permits, inspections, and program data are scattered across multiple systems, making it difficult to get a complete picture for decision‑making and cross‑department collaboration.

Limited real‑time visibility into performance

Leaders lack real‑time dashboards for request volumes, service levels, compliance, and resource utilization, so strategies and reports rely on outdated data exports.

Fees, fines, and payments are fragmented

Payments for permits, licenses, fines, and program fees are handled in separate systems or manually, increasing the risk of errors, arrears, and confusing experiences for citizens.

Why Off‑the‑Shelf Software Fails Your Real Estate Busines

Every department and jurisdiction is unique

Generic platforms rarely match how each department, agency, or municipality designs its workflows, approval paths, and documentation requirements.

Every department and jurisdiction is unique

Generic platforms rarely match how each department, agency, or municipality designs its workflows, approval paths, and documentation requirements.

Every department and jurisdiction is unique

Generic platforms rarely match how each department, agency, or municipality designs its workflows, approval paths, and documentation requirements.

Data silos block oversight and accountability

When service data, citizen records, correspondence, and financial information live in separate systems, it becomes much harder to ensure transparency, accountability, and consistent reporting.

Data silos block oversight and accountability

When service data, citizen records, correspondence, and financial information live in separate systems, it becomes much harder to ensure transparency, accountability, and consistent reporting.

Data silos block oversight and accountability

When service data, citizen records, correspondence, and financial information live in separate systems, it becomes much harder to ensure transparency, accountability, and consistent reporting.

Manual processes create errors and burnout

Spreadsheets, long email chains, and paper forms replace automated workflows that should handle reminders, escalations, and audit trails, increasing the risk of errors and staff burnout.

Manual processes create errors and burnout

Spreadsheets, long email chains, and paper forms replace automated workflows that should handle reminders, escalations, and audit trails, increasing the risk of errors and staff burnout.

Manual processes create errors and burnout

Spreadsheets, long email chains, and paper forms replace automated workflows that should handle reminders, escalations, and audit trails, increasing the risk of errors and staff burnout.

New mandates increase complexity

Every new program, regulation change, or service target adds complexity on top of existing systems, so instead of helping, generic tools become harder to scale with the organization’s needs.

New mandates increase complexity

Every new program, regulation change, or service target adds complexity on top of existing systems, so instead of helping, generic tools become harder to scale with the organization’s needs.

New mandates increase complexity

Every new program, regulation change, or service target adds complexity on top of existing systems, so instead of helping, generic tools become harder to scale with the organization’s needs.

Our Approach

Discovery

Through open, engaging discussions, we gain deep insight into your vision.

Understanding your unique business

Identifying industry challenges

Discussing the pain-points facing your company

See Process

Design

We ignite our imaginations to design a solution that’s tailored specifically to your needs.

Visualizing the solution

Laying out possibilities that align with your budget

Mockups and wireframes that bring your vision to life

See Process

Build

Once we have your approval, we embark on the journey of building your solution.

Turning your vision into reality

A linear approach with carefully planned steps

Constant optimizations

See Process

Support

Our partnership doesn’t end when your solution goes live. We’re here for the long haul.

Ongoing support & maintenance

Defined roadmap for future enhancements

Handling change requests

See Process

FireStitch Case Studies

Explore real projects and outcomes that show how our toolkit helps teams ship intuitive, industry-ready solutions faster and smarter.

Construction

Athena

Healthcare

Lumacare

Education

TUIO

Browse more

Construction

Athena

Healthcare

Lumacare

Education

TUIO

Browse more

Construction

Athena

Healthcare

Lumacare

Education

TUIO

Browse more

Frequently Asked Questions

What is government software development?

Can you build digital intake and case workflows?

Can you integrate legacy systems?

How do you handle accessibility and security requirements?

Can you modernize without disrupting services?

See All FAQ

What is government software development?

Can you build digital intake and case workflows?

Can you integrate legacy systems?

How do you handle accessibility and security requirements?

Can you modernize without disrupting services?

See All FAQ

What is government software development?

Can you build digital intake and case workflows?

Can you integrate legacy systems?

How do you handle accessibility and security requirements?

Can you modernize without disrupting services?

See All FAQ

Book FireStitch Office Hours

FireStitch Office Hours are free, one-on-one strategy sessions with FireStitch CEO Keith Seim and senior FireStitch strategists. These sessions are not sales calls. They are working conversations designed to help us understand your business, review your current systems, surface bottlenecks, and talk through realistic paths forward. The goal is simple: clarity. You’ll walk away with a better understanding of what’s holding you back, what’s possible next, and whether FireStitch is the right fit to help you get there no obligation either way.

Join Office Hours

Book FireStitch Office Hours

Join Office Hours