Ecommerce Software Development

Firestitch builds custom ecommerce platforms and tools that reduce manual work, connect your systems, and create smoother shopping experiences for your customers.

Higher conversion & fewer drop-offs

Integrated catalogs and inventory

Tailored mobile experiences

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Common Ecommerce Setups

Generic ecommerce platforms, legacy ERPs, and disconnected apps were not built for how modern ecommerce teams sell across channels every day. They create data silos, extra manual work, and force teams to patch process gaps with spreadsheets and ad‑hoc tools.

Struggling to manage growing order volume across channels?

Talk about orders spread between website, marketplaces, and POS, making fulfillment, cancellations, and customer updates error‑prone

Struggling to manage growing order volume across channels?

Talk about orders spread between website, marketplaces, and POS, making fulfillment, cancellations, and customer updates error‑prone

Struggling to manage growing order volume across channels?

Talk about orders spread between website, marketplaces, and POS, making fulfillment, cancellations, and customer updates error‑prone

Customer communication scattered across tools?

Mention email, chat, social DMs, and helpdesks with no single view of the customer, making it hard to see order history and resolve issues quickly.

Customer communication scattered across tools?

Mention email, chat, social DMs, and helpdesks with no single view of the customer, making it hard to see order history and resolve issues quickly.

Customer communication scattered across tools?

Mention email, chat, social DMs, and helpdesks with no single view of the customer, making it hard to see order history and resolve issues quickly.

Too much manual ecommerce admin?

Reference manual stock updates, copy‑pasting tracking numbers, reconciling refunds, and maintaining product data in spreadsheets.

Too much manual ecommerce admin?

Reference manual stock updates, copy‑pasting tracking numbers, reconciling refunds, and maintaining product data in spreadsheets.

Too much manual ecommerce admin?

Reference manual stock updates, copy‑pasting tracking numbers, reconciling refunds, and maintaining product data in spreadsheets.

Common Problems With Standard Ecommerce Tools

Order and inventory tracking is slow and manual

Mention re‑entering data between store, warehouse, shipping, and accounting.

No single source of truth for products, customers, and orders

Describe data scattered across ecommerce platform, ERP, marketplaces, and spreadsheets.

Limited real‑time visibility into ecommerce performance

Reference not having live dashboards for margin, stock health, fulfillment times, and channel performance.

Payments, taxes, and refunds are fragmented

Talk about multiple payment providers, manual tax handling, and refund reconciliation.

Why Off‑the‑Shelf Software Fails Your Ecommerce Business

Every ecommerce business model is unique

Mention subscriptions, B2B pricing, bundles, pre‑orders, and custom fulfillment rules.

Every ecommerce business model is unique

Mention subscriptions, B2B pricing, bundles, pre‑orders, and custom fulfillment rules.

Every ecommerce business model is unique

Mention subscriptions, B2B pricing, bundles, pre‑orders, and custom fulfillment rules.

Data silos block profitable growth

Connect scattered data to poor forecasting, stockouts, and overstock.

Data silos block profitable growth

Connect scattered data to poor forecasting, stockouts, and overstock.

Data silos block profitable growth

Connect scattered data to poor forecasting, stockouts, and overstock.

Manual processes create costly errors

Focus on mis‑shipped orders, incorrect stock, and slow responses.

Manual processes create costly errors

Focus on mis‑shipped orders, incorrect stock, and slow responses.

Manual processes create costly errors

Focus on mis‑shipped orders, incorrect stock, and slow responses.

New channels and partners increase complexity

Talk about adding marketplaces, 3PLs, retail partners, and new regions on top of existing systems.

New channels and partners increase complexity

Talk about adding marketplaces, 3PLs, retail partners, and new regions on top of existing systems.

New channels and partners increase complexity

Talk about adding marketplaces, 3PLs, retail partners, and new regions on top of existing systems.

Our Approach

Discovery

Through open, engaging discussions, we gain deep insight into your vision.

Understanding your unique business

Identifying industry challenges

Discussing the pain-points facing your company

See Process

Design

We ignite our imaginations to design a solution that’s tailored specifically to your needs.

Visualizing the solution

Laying out possibilities that align with your budget

Mockups and wireframes that bring your vision to life

See Process

Build

Once we have your approval, we embark on the journey of building your solution.

Turning your vision into reality

A linear approach with carefully planned steps

Constant optimizations

See Process

Support

Our partnership doesn’t end when your solution goes live. We’re here for the long haul.

Ongoing support & maintenance

Defined roadmap for future enhancements

Handling change requests

See Process

FireStitch Case Studies

Explore real projects and outcomes that show how our toolkit helps teams ship intuitive, industry-ready solutions faster and smarter.

Construction

Athena

Healthcare

Lumacare

Education

TUIO

Browse more

Construction

Athena

Healthcare

Lumacare

Education

TUIO

Browse more

Construction

Athena

Healthcare

Lumacare

Education

TUIO

Browse more

Frequently Asked Questions

When should an eCommerce business build custom software?

Can you integrate inventory and fulfillment systems?

Can you reduce cart drop-off and improve conversion?

Can you connect eCommerce data to CRM?

Can you build custom dashboards for ops and marketing?

See All FAQ

When should an eCommerce business build custom software?

Can you integrate inventory and fulfillment systems?

Can you reduce cart drop-off and improve conversion?

Can you connect eCommerce data to CRM?

Can you build custom dashboards for ops and marketing?

See All FAQ

When should an eCommerce business build custom software?

Can you integrate inventory and fulfillment systems?

Can you reduce cart drop-off and improve conversion?

Can you connect eCommerce data to CRM?

Can you build custom dashboards for ops and marketing?

See All FAQ

Book FireStitch Office Hours

FireStitch Office Hours are free, one-on-one strategy sessions with FireStitch CEO Keith Seim and senior FireStitch strategists. These sessions are not sales calls. They are working conversations designed to help us understand your business, review your current systems, surface bottlenecks, and talk through realistic paths forward. The goal is simple: clarity. You’ll walk away with a better understanding of what’s holding you back, what’s possible next, and whether FireStitch is the right fit to help you get there no obligation either way.

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